Privacy Policy

At Mirapaw, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we use pet-related information, process payments, communicate with customers, and respond to requests to delete personal data.

1. Pet Information and Data Usage

Mirapaw may collect and use information associated with your pet’s profile, including weigh-ins, check-ins, and other information you provide, to estimate feeding portions and generate relevant recommendations and suggestions.

If you provide your consent, we may use anonymized pet data to develop aggregated, breed-level insights. These insights are displayed only for groups containing at least 10 pets, helping protect the privacy of individual pets and their owners.

Mirapaw does not sell personal information or pet-related data.

2. Payment Processing and Security

Payments made through Mirapaw are processed by Stripe, our third-party payment processor. Payment card information is handled by Stripe in accordance with its applicable security practices and privacy policy.

Mirapaw does not access or store customers’ full payment card numbers on its own systems.

3. Email Communications

We send transactional emails necessary to fulfill and manage your orders, including order confirmations and shipping notifications.

Marketing emails are sent only with your consent where required. You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing emails will not prevent us from sending essential transactional or service-related communications.

4. Data Access and Deletion Requests

You may request the deletion of your Mirapaw account and associated pet profiles and check-in information by contacting us at [email protected].

We will review and process your request in accordance with applicable law. Certain information may need to be retained where required by law or where a lawful basis for retention applies.

5. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us.

Email: [email protected]

Website: https://mirapaw.com